Plan your visit
We look forward to seeing you
Practical information
What does it cost? How are the opening hours? Find the answers on this page.
Opening hours
2025
4 February – 14 December 2025
Tuesday – Sunday 10 am-4 pm
Week 7, 27-32 & 42
Monday – Sunday 10 am-4 pm
Subject to alterations.
Admission
Admission 2025
| Adult | 110 DKK |
| Student | 95 DKK |
| Groups of min. 10 paying persons* | 95 DKK |
| Children (0-17 years) | Free |
*The group discount cannot be combined with other discounts.
We ask you to contact us in advance if you are more than 10 people. This applies both if you come on your own or if you want a guided tour. That way, we ensure that you will have the best experience.
Who gets free admission?
- Companions of disabled persons, when showing their companion card
- Bus drivers and travel guides visiting the museum with a large group
- Pupils, teachers and students visiting the museum for educational purposes
Subject to alterations.
Duration of visit & age consideration
Allow plenty of time for a visit to the museum. Most guests spend a minimum of two hours in the exhibitions and the Museum Garden.
It can be a powerful experience for younger children to visit the museum. Therefore, we recommend that children be accompanied by an adult and have a certain age – preferably from 6 years old.
Find your way
Grubbemøllevej 13, DK-5700 Svendborg
By train, bus, car, or boat?
The Danish Welfare Museum is located in the center of Svendborg and a 10-minute walk from the train and bus station.
Take the train from Odense to Svendborg. It takes less than an hour. Take the bus from Rudkøbing and Nyborg to Svendborg. It takes just under an hour. Check the travel plan.
Drive on the highway from Odense to Svendborg. You will find a link to parking lots and charging stations under Parking.
Take the boat to Svendborg and moor in the marina or take the ferry from Ærø. Check Svendborg Harbour and the schedule for the Ærø Ferry.
Contact the museum
Our general inbox and phones are monitored Monday-Friday, 10:00 a.m.–12:00 p.m.
During your visit
Where can we park? Can we bring packed lunches? Find the answers here.
Parking
Cars can park in front of the museum – remember the parking disc.
In front of the museum entrance, there is one parking space reserved for disabled parking.
If you come by bus, the bus can stop in front of the museum for getting on and off – preferably with the engine turned off out of consideration for our neighbors. Please refer to the Stone Square for parking. The Stone Square is a few minutes’ drive from the museum.
Accessibility
The museum is housed in the original buildings that were the Poor House from 1872-1974. At the museum, we prioritize giving everyone the best opportunities to move around the site. The museum was renovated in 2009 and most areas made wheelchair accessible.
The access conditions are good between the two buildings with exhibitions and ticket sales. Elevators in both buildings enable access to the exhibitions on the 1st floor. It is possible to get around with a wheelchair and walker in most rooms on the ground floor and on the 1st floor. There is a step-free access with door automation in the two exhibition buildings. Toilets for people with disabilities are located in the ticket sales and the two buildings. Unfortunately, there is no elevator to the top floor, where the exhibition “Seven Poor Children” is shown. The preservation of the buildings made this impossible.
The Danish Welfare Museum is included in the “Good Access” program.
Parking
In front of the museum entrance, there is one parking space reserved for disabled parking.
Wheelchair Loan
The museum has one wheelchair that our guests can borrow. If you would like to reserve the wheelchair for a specific date, please contact us on 0045 6221 0261. Phone lines are open Monday-Friday between 10 am and 12 noon.
Companion Ticket
A companion ticket is also provided free of charge.
Assistance dogs
Assistance dogs and other dogs are welcome in the museum. They just need to be on a leash, and consideration should be taken for other guests.
Food and drink
You can buy cold and hot drinks, ice cream, chocolate, and candy.
Unfortunately, we do not sell sandwiches, cakes, or bread. You are welcome to bring your own food and drinks.
We have approx. 15 seats available in connection with the ticket sales. From May to September there are also tables and benches, both in the courtyard and garden, for free use.
It is possible to reserve a larger room with table seating for approx. 32 people. It costs 200 kr. per hour. Reservations must be made in advance and no later than 14 days before the visit. We are available Monday-Friday 10 am-12 pm on 0045 6221 0261.
Cloackroom
In the ticket office there are lockable boxes for storing bags and outerwear.
Dogs
Assistance dogs and other dogs are welcome in the museum. They just need to be on a leash, and consideration should be taken for other guests.
Smoking
Smoking is allowed in the museum’s outdoor areas in designated areas.
Museum Shop
The museum has a shop with a fine selection of goods produced with a focus on social responsibility.
You’ll also find unique items with connection to the Poorhouse. You can purchase mats woven in the mat workshop by the museum’s volunteers, and cuttings of the original geraniums at the Poorhouse.
Please note that some items may be sold out.
The shop has the same opening hours as the museum.
Within the authentic setting, you will explore the stories of the many who lived or live on the dark side of society: the poor, the sick, the homeless and the orphans.
